1. Wondering when you'll receive your order? - CLICK HERE
2. We have prepared special FAQ (Frequently Asked Questions) page that gives fast answers to most of your questions: HERE
3. We are here to answer any questions you may have about your experiences. The best and the quickest way to get through to us is to send us an e-mail to:
We take all complaints very seriously and we will do everything we can to fix anything you are unhappy with as quickly as possible. Your feedback gives us a chance to make things right and to improve our service to all customers in future.
We will do all we can to answer all e-mails in up to 24 hours in business days, but sometimes it may take longer, so if that happens, please know we will get back to you as soon as we can.
Have a great day!
Phone: +44 (0) 1329511555
(A normal landline number in the United Kingdom)
Address for returns, feedback, anything else:
PO BOX: 725
Legal & company details:
Company No: 09350906
Registered in the United Kingdom
Warehouse & dispatch:
We are a British manufacturer and direct-to-consumer retailer. It means that we produce all of the products you see on our website and send them directly to you from our own warehouse in the United Kingdom.